FAQ
Yes. Your Card details are not kept on our server.
Wed, 16 Oct, 2019 at 7:47 PM
Verified by Visa & MasterCard SecureCode is a service from Visa/ MasterCard that lets you shop online securely with your existing Visa or MasterCard Deb...
Wed, 16 Oct, 2019 at 7:52 PM
Our new upgraded site has improved security which requires you to re-register your credit cards ONCE only. Simply click Manage Payment Method and follow the...
Wed, 16 Oct, 2019 at 9:58 AM
Yes, Account holders on the site may use multiple methods of payment.
Wed, 16 Oct, 2019 at 10:00 AM
If your payment displays a declined message the transaction did not complete successfuly. Please give your card issuing bank a call to identify the problem.
Wed, 16 Oct, 2019 at 10:00 AM
If the card number remains the same then you simply update your saved Expiry and CVV details.
Wed, 16 Oct, 2019 at 10:02 AM
Paymaster does pass on a minimal gateway fee for transactions submitted via our online portal.
Wed, 16 Oct, 2019 at 10:03 AM
For your protection, our security policy locks out a user account after 5 unsuccessful attempts at login. An automated email advisory will be sent to the em...
Wed, 16 Oct, 2019 at 10:03 AM
You can request an email reminder using the forgot password link found on the site. Once the security question response for the account is provided the pass...
Wed, 16 Oct, 2019 at 10:04 AM
Yes. Most transactions submitted before 6 pm EST, Monday to Saturday, will be processed same day. All other transaction submitted after this time and on pub...
Wed, 16 Oct, 2019 at 10:04 AM